Found a water leak? Do these five things first
A calm, practical checklist for limiting damage, turning off the water safely and gathering the information a plumber needs.
Read the leak guide →Home / Advice
Plain-English plumbing help
Useful advice for your home
Practical guidance on common plumbing problems, what you can safely check yourself, and when it is time to call a professional.
Latest guide
Start with the safest next step
Our articles are written for homeowners and landlords—not plumbers. They focus on preventing damage, spotting problems early and making sensible choices.
How to help prevent frozen and burst pipes
Locate the stopcock, protect vulnerable pipework and prepare an empty property for cold weather.
Prepare for winter →Simple ways to help your heating work efficiently
Controls, radiator checks and sensible maintenance that can reduce wasted heat without compromising comfort.
Improve heating efficiency →Common toilet problems and what causes them
Why toilets keep running, flush weakly, block repeatedly or leak—and which warning signs should not be ignored.
Understand the problem →Keep the bath or replace it with a shower?
Weigh up space, accessibility, family life and future resale before changing the only bath in your home.
Compare your options →